A singer's declaration

Chantal is a famous singer from the band The Lovebullies. Here's what she has to say about Scrabble: -

"I was actually raised in a strict scrabble household. My parents judged my friends according to how cleverly they used the letter 's'. I am not joking. My Mother and I lived alone in a great big cold farmhouse for many years. We could only afford to heat one room in the winter so we played scrabble by candlelight in the farmhouse kitchen and my mom carved old root vegetables into the shapes of other foods, like glazed ham, my favourite, while I took my turn. We would often put the game on hold for entire days while I went to school in town 4 miles away. We would play right until we could see the bus coming through the trees at the end of the driveway. Sometimes when I got home she would have rearranged the letters on the board to spell out "I love you" or "where did you put the scissors". At 80 she still loves to play and when I go home I would beat her easy every time. She still makes the same noise she always did when she has too many vowels on her rack."